Questions You Should Be Asking Before You Hire a Heating and Air Conditioning Contractor
Before you do business with any heating and air conditioning contractor, be sure to get the answers to the 7 questions below. Understanding the proper responses to these questions will prevent you from needless grief and frustration. Click on any question below to get the proper answers to these questions.
1. Do you own your own equipment? (very important)
If a company does not own their own equipment, then you expose yourself to the risk of having a lien placed against your home if the contractor doesn’t pay his bill. This happens more times than you’d want to believe. You can avoid this risk altogether by calling Right Now Heating and Air conditioning since we we own every piece of equipment that we install on your house guaranteeing that you stand no risk of having a lien put against your home. Otherwise, you could end up paying for the equipment twice.
2. Do I have to pay upfront (do you require money down)?
No matter who you choose to do business with, make sure you don’t make any upfront payments. A reputable business will not ask for money upfront. This only puts you at risk. Only work with a company that doesn’t require payment until the job is complete and you are fully satisfied.
3. Are all your employees background checked and drug tested?
4. Are you going to pull a permit?
It’s a state requirement to pull a permit on certain jobs but 30% to 40% of contractors don’t pull a permit. This usually means they are cutting corners somewhere. Pulling a permit protects the homeowner because it ensures that a 3rd party validates and inspects the project. At Right Now Heating and Air conditioning, we pull a permit on every installation to protect the homeowner. And we are proud to state that no other residential replacement contractor in the entire state has pulled more than 3600 permits in the last 3 years like we have.
5. Are you licensed and insured?
This seems like a simple and obvious question to ask but national statistics show that 2/3 of all contractors are actually not licensed and insured. Ask this question before you do business with any company to avoid any potential headaches that could come as a result of doing business with folks who aren’t licensed and insured.
6. Do you use subcontractors?
Make sure you find out if your service contractor hires subcontractors. Unfortunately, it’s well known that companies in the valley here tend to hire the least expensive laborers they can find which often results in a negative experience for the owner. A reputable company should be able to provide you with service from licensed and insured technicians that actually work for the company and maintain the company’s quality standards.
7. Are your trucks marked with the name of your company?
It might not seem that important for a company to have their trucks marked with their company’s name on it, but it’s actually a pretty big red flag. Think about it, the only real reason that a company doesn’t put their name on their trucks or vans is to keep people from knowing who they are, especially if they don’t pull permits and they don’t want the state inspector dropping by on one of their jobs. Right Now Heating and Air conditioning adds this additional level of protection for our customers by making our trucks the easiest trucks to spot on the road. We make our trucks bright and easy for anyone to find because we’ve got nothing to hide.